Privacy Policy — Valence Hub

1. Introduction

Welcome to Valence Hub. We respect your privacy and are committed to protecting your organizational and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our B2B enterprise productivity and expense tracking tool.

2. Information We Collect

To provide our services effectively, we collect the following types of information:

Account Information: Name, email address, company name, and authentication credentials.
Operational Data: Project details, Kanban tasks, team blockers, and organizational structures.
User-Generated Content: Financial expense records, uploaded receipts, invoices, and related media files (images/PDFs) provided by users.
Usage Data: System logs, IP addresses, and interaction metrics to improve service reliability.

3. How We Use Your Information

The information we collect is strictly used to provide, maintain, and improve the Valence Hub platform. Specifically, we use your data to:

Facilitate real-time collaboration, task tracking, and multi-unit project management.
Process and store financial expense records and receipt documentation securely.
Authenticate users and enforce role-based access control.
Send important administrative notices and service updates.

4. Data Storage and Security

We implement enterprise-grade security measures to protect your operational and financial data against unauthorized access, alteration, or destruction. All user-generated media, including sensitive financial receipts and invoices, are encrypted in transit and at rest using industry-standard protocols.

5. Data Sharing and Disclosure

Valence Hub is a B2B platform. We do not sell, rent, or trade your operational data or financial records to third parties. We may only share information in the following circumstances:

With trusted third-party service providers (e.g., cloud hosting) necessary to operate the platform, bound by strict confidentiality agreements.
When required by law, subpoena, or other legal processes.

6. Your Rights

As an enterprise user, you have the right to access, rectify, or delete your organizational data. Account administrators can manage user access, export operational data, and request complete account deletion by contacting our support team at support@valencehub.com.